Everything You Need to Know
Ordering custom patches has never been so easy.
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Send us Your Ideas
Email, Call, or Submit A Quote Request
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We Create A Design for You
1st Proof back in 24 hours, Unlimited revisions until its just right
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In your hands in 7-10 Days
Shipped for free via Fedex Air
Frequently Asked Questions
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What is the Minimum Quantity of custom patches can I order?
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Our minimum order quantity for custom patches is 100. However, we are able to work with smaller quantities on a case-by-case basis. Please call us at 1-866-467-3423 to see how we might be able to assist you with lower than minimum quantities.
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Am I Required to Order in Lots of 100?
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While our minimum order quantity is 100, you can order any exact quantity of custom pins. You can order 183 pins, or 642 pins, any quantity that you may need!
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Can I order a sample before doing a full production run?
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Yes! We offer a pre-production sample service for $150. This allows you to purchase one (or a few) of your patches before making a larger order. The cost of the pre-production sample covers the setup, manufacturing and overnight shipment of your sample and does not apply toward the balance of a full order.
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What is the difference between a Merrow Border and Hot Cut Border?
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A merrow border is a heavier border which is stitched up and over the outer edges of your patch. Merrow borders are most commonly found on shapes such as circles, ovals and squares. Merrow borders are applied after the design is stitched onto your patches. A Hot Cut border is a thinner, flatter border that is cut out using a hot knife that seals the outer edge of your patch, keeping the thread from fraying. Hot Cut borders are used for patches that are shaped in the outline of your design, such as the shape of a car or animal.
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How durable and long-lasting is the Iron-On backing?
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When applied correctly, iron-on patches are extremely durable and will stay adhered to your garment for many washes (approx. 50-70). Iron-on patches can also be sewn to your garment after ironing on.
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Is the Peel & Stick backing considered permanent?
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Peel & Stick backings are similar to that of a traditional sticker. The intended use is for placing patches temporary on garments so that the patch can later be removed with no damage to the garment. This style of backing is suitable for events where patches are being distributed to be worn for that specific event, and are able to be sewn on after the peel & stick backing has lost its stickiness.
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What is the difference between embroidered and woven patches?
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Embroidered patches are created using embroidery machines which are not much unlike a home sewing machine. These machines use standard thickness rayon threads. Woven patches are created using much larger woven label machines which use much more compact threads resulting in much sharper, fine detail. Embroidered patches have a much heavier stitching appearance whereas woven patches appear more flat.
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What File Formats Do You Accept Artwork In?
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We can work with the following file formats: .ai, .eps, .psd, .pdf, .tiff, .png, .jpg, .gif, .bmp, .wmf, .ppt, .doc